What Is the Return Policy for Bags?

The answer in brief

Confirm return and issue-reporting terms in the quotation before ordering. Custom artwork, approved dimensions and made-to-order details need to be clearly recorded. If something differs from the agreed specification, retain the packaging and send the order reference and photographs. This article does not create an additional return promise or replace the agreed terms.

Can I change size, colour or logo?

Send the page link and required changes. Dimensions, shades, handles, closures and branding can be reviewed for feasibility. Availability depends on fabric and construction. A mockup is a proposal, not confirmation that every variation is stocked. Request a sample when fit or finish matters. Include quantities by variation because a mixed order may have different requirements from one repeated design.

What are minimum quantities and lead times?

No single minimum or completion time applies across the catalogue. Quantity, material availability, artwork, samples and construction affect the quotation. Give the receipt deadline and destination early. Obtain a confirmed schedule before committing to events or promising dates internally. If artwork approval is delayed or requirements change, ask for revised timing rather than assuming the original discussion still applies.

For your UAE enquiry

Send the selected product link or SKU, quantity, intended use and delivery city to Orient Uniforms FZE. Our office is in Sharjah; quotations can be discussed for Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Fujairah, Umm Al Quwain and Khor Fakkan. Availability, samples and delivery arrangements are confirmed for the actual order.

• Exact product
• Custom changes
• Required evidence
• Confirmed timing